WHAT INFORMATION DO WE COLLECT?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, or fill out a form. Any data we request that is not required will be specified as voluntary or optional.
When ordering or registering on our site, you may be asked to provide your name, email address, mailing address, phone number. You may, however, visit our site anonymously.
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 10 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
While you visit our site, we’ll track:
- Products you’ve added to the wishlist: we’ll use this to show you and other users your favourite products, and to create targeted email campaigns.
- Wishlists you’ve created: we’ll keep track of the wishlists you create, and make them visible to the store staff
We’ll also use cookies to keep track of wishlist contents while you’re browsing our site.
WHO ON OUR TEAM HAS ACCESS
Members of our team have access to the information you provide us with. For example, both Administrators and Shop Managers can access:
- Wishlist details, such as products added, date of addition, name and privacy settings of your wishlists
Our team members have access to this information to offer you better deals for the products you love.
Like most websites, we use cookies to enhance your experience, gather general visitor information, and track visits to our website. Please refer to our Cookie Policy for detailed information on how we use cookies.
WHAT DO WE USE YOUR INFORMATION FOR?
We process your personal data based on your consent for the following purposes:
- To personalize your experience: Your information helps us to better respond to your individual needs.
- To improve our website: We continually strive to improve our website offerings based on the information and feedback we receive from you.
- To enhance customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
- To process transactions: Your information will only be used to deliver the purchased product or service requested. It will not be sold, exchanged, transferred, or given to any other company without your consent.
- To send periodic emails: The email address you provide for order processing may be used to send you information and updates about your order, company news, promotions, or other content you have agreed to receive. You can unsubscribe at any time using the detailed unsubscribe instructions included in each email.
- To administer site features: Such as contests, promotions, surveys, or other interactive features.
HOW DO WE PROTECT YOUR INFORMATION?
We implement a variety of security measures to maintain the safety of your personal information. These include:
- Password-protected directories and databases.
- Secure Socket Layer (SSL) technology for encrypting sensitive data.
- Restricting access to personal data to authorized personnel only.
PAYMENTS
We process payments through direct bank transfers or third-party acquiring services. As a result, we do not collect or store any of your payment data, such as credit card details.
When processing payments, some of your data will be passed to third parties , including information required to process or support the payment, such as the purchase total and name.
COOKIES POLICY
Our use of cookies is detailed in our Cookie Policy. By using our site, you consent to our use of cookies as described therein. You can manage or disable cookies through your browser settings.
DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. Trusted third parties who assist us in operating our website, conducting our business, or servicing you may access your data only under strict confidentiality agreements and for the purpose of providing agreed-upon services. Your data is never transferred outside the European Economic Area (EEA).
We may disclose information to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. Non-personally identifiable visitor information may be shared for analytics or other lawful uses.
YOUR RIGHTS UNDER GDPR
Under the General Data Protection Regulation (GDPR), you have the following rights:
- Right to access: Request access to your personal data.
- Right to rectification: Request corrections to inaccurate or incomplete data.
- Right to erasure: Request deletion of your data when no longer necessary.
- Right to restrict processing: Request a halt to data processing under certain conditions.
- Right to data portability: Receive a copy of your data in a structured, commonly used format.
- Right to withdraw consent: Withdraw your consent to data processing at any time.
- Right to lodge a complaint: File a complaint with your local data protection authority if you believe your rights have been violated.
To exercise your rights, please contact us using the information provided below.
CONTACT INFORMATION
For any questions regarding this privacy policy or to exercise your rights under GDPR, please contact us at:info@anso-suspension.com
CHANGES TO OUR PRIVACY POLICY
We reserve the right to update this privacy policy. Any changes will be posted on this page with an updated modification date. Significant changes will be communicated to you via email or site notifications where required.
YOUR CONSENT
By using our site, you consent to this privacy policy and the processing of your personal data as described herein.
This website uses the Privacy Suite for WordPress by Complianz to collect and record Browser and Device-based Consent. For this functionality, your IP address is anonymized and stored in our database. This service does not process any personally identifiable information and does not share any data with the service provider. For more information, see the Complianz Privacy Statement.
LAST UPDATED: January 01, 2025